Current Jobs
Location
Delhi NCR / North India
Department
Sales & Distribution
Employment Type
Full-Time
Reports To
Director – Sales / Founder
About MahadevX
MahadevX is a rapidly growing fintech and lending distribution platform helping individuals and businesses access the right credit solutions through a network of leading banks, NBFCs, and financial institutions. Our mission is to simplify borrowing through technology, transparency, and expert financial guidance.
Position Overview
We are looking for an ambitious and result-oriented Regional Sales Manager to lead our Secured Lending vertical. The ideal candidate will have a proven track record in Home Loans, Loan Against Property (LAP), Lease Rental Discounting (LRD), and Mortgage Lending.
This role requires building and managing a high-performing distribution network comprising DSAs, Builders, Property Consultants, Chartered Accountants, Connectors, and Direct Sales Teams while driving loan sourcing, approvals, and disbursements across the region.
Key Responsibilities
Business Development & Revenue Growth
- Drive Home Loan, LAP, LRD, and Mortgage business across assigned territories.
- Achieve monthly, quarterly, and annual revenue targets.
- Build a sustainable sourcing ecosystem through multiple acquisition channels.
- Develop strategic growth plans to maximize market penetration.
Channel Partner Acquisition
- Recruit and manage DSAs, Builders, Real Estate Consultants, Property Brokers, Architects, and Referral Partners.
- Drive partner activation and productivity.
- Conduct regular partner engagement and training programs.
Team Leadership
- Recruit, train, mentor, and manage Relationship Managers and Loan Consultants.
- Set performance goals and monitor team productivity.
- Drive a high-performance sales culture.
Lender Relationship Management
- Maintain strong relationships with Banks and NBFCs.
- Stay updated with lender policies and product offerings.
- Coordinate for approvals, escalations, and faster turnaround times.
Market Expansion
- Identify new business opportunities.
- Analyze competitor strategies and market trends.
- Launch initiatives to strengthen MahadevX’s market presence.
Desired Candidate Profile
Education
- Graduate in any discipline.
- MBA preferred.
Experience
- 5–10 years in Home Loans, Mortgage Loans, LAP, or Housing Finance.
- Experience with Banks, NBFCs, Fintechs, Housing Finance Companies, or Large DSAs.
Skills Required
- Strong network in the mortgage ecosystem.
- Excellent leadership and people management skills.
- Strong business development capabilities.
- High negotiation and relationship management skills.
- Deep understanding of secured lending products.
Key Performance Indicators (KPIs)
- Monthly Login Value
- Sanction Value
- Disbursement Value
- Revenue Generated
- Active Channel Partners
- Team Productivity
- Approval Ratio
- Portfolio Quality
Why Join MahadevX
- Leadership role with high growth potential.
- Attractive incentive and performance bonus structure.
- Opportunity to build and scale a lending vertical.
- Direct exposure to senior management and strategic decision-making.
Location Delhi NCR / North India Department Sales & Distribution Employment Type Full-Time Reports To Director – Sales / Founder About MahadevX MahadevX is a rapidly growing fintech and lending ...
Function: Customer Experience & Support
Location: As per company requirement
Employment Type: Full-Time
Role Overview
The Customer Service Representative / Manager is responsible for managing customer interactions across channels and ensuring timely resolution of queries, complaints, and escalations. The role focuses on delivering a high-quality customer experience while maintaining service standards and compliance with company policies.
Key Responsibilities
- Handle customer queries, requests, and complaints via phone, email, chat, or in-person interactions.
- Resolve customer issues efficiently while maintaining professionalism and empathy.
- Manage and track customer escalations, ensuring timely closure and root-cause analysis.
- Coordinate with internal teams (operations, sales, credit, tech) for issue resolution.
- Maintain accurate customer records, tickets, and interaction logs in CRM systems.
- Ensure adherence to service-level agreements (SLAs) and customer experience benchmarks.
- Provide product and process guidance to customers clearly and accurately.
- For Manager role: supervise customer service team, conduct training, and monitor performance KPIs.
- Identify recurring issues and suggest process improvements to enhance customer satisfaction.
Required Qualifications
- Graduate in any discipline (MBA preferred for Manager role)
- 1–7 years of experience in customer service, customer support, or client handling
- Strong communication and interpersonal skills
- Problem-solving mindset with customer-first approach
- Ability to handle pressure situations and escalations calmly
Preferred Skills
- Experience in BFSI, fintech, retail, or service industry
- Knowledge of CRM/ticketing tools and call management systems
- Team handling and escalation management experience (for Manager role)
What We Offer
- Customer-centric role with growth opportunities
- Performance-based incentives and career progression
- Supportive and collaborative work environment
- Training and skill development programs
Function: Customer Experience & SupportLocation: As per company requirementEmployment Type: Full-Time Role Overview The Customer Service Representative / Manager is responsible for managing custom...
Function: Operations & Customer Experience
Location: As per company requirement
Employment Type: Full-Time
Role Overview
The Operations Executive / Manager is responsible for managing day-to-day business operations, ensuring smooth process execution, operational efficiency, and a seamless customer experience. The role focuses on coordination, logistics, process improvement, and timely resolution of operational issues.
Key Responsibilities
- Manage daily operational activities to ensure smooth business functioning.
- Coordinate with internal teams (sales, finance, credit, customer support) for efficient workflow.
- Oversee logistics, documentation, and process execution as per defined SOPs.
- Monitor turnaround times (TATs) and ensure service delivery standards are met.
- Handle operational escalations and resolve customer or internal issues promptly.
- Maintain MIS reports, operational dashboards, and performance metrics.
- Identify process gaps and suggest improvements to enhance efficiency and customer satisfaction.
- Ensure compliance with company policies and operational guidelines.
- Support process automation and system implementation initiatives.
Required Qualifications
- Bachelor’s degree in Business Administration, Operations, or related field
- 1–6 years of experience in operations or process management
- Strong organizational and coordination skills
- Ability to manage multiple tasks and work under deadlines
- Good communication and problem-solving skills
Preferred Skills
- Experience in BFSI, fintech, retail, or service operations
- Knowledge of CRM, MIS, and basic reporting tools
- Customer-centric and process-driven mindset
What We Offer
- Stable role with growth opportunities
- Collaborative work environment
- Performance-based growth and learning opportunities
- Exposure to cross-functional operations
Function: Operations & Customer ExperienceLocation: As per company requirementEmployment Type: Full-Time Role Overview The Operations Executive / Manager is responsible for managing day-to-day bus...
Function: Sales & Business Development
Location: As per company requirement
Employment Type: Full-Time
Role Overview
The Sales Officer / Sales Manager (BFSI / Retail) will be responsible for driving customer acquisition and revenue growth through the sale of unsecured loan products and/or fintech financial solutions. The role focuses on meeting sales targets, expanding the customer base, and delivering an excellent customer experience.
Key Responsibilities
- Acquire new customers for unsecured loans, personal loans, credit products, or fintech offerings.
- Generate leads through field sales, referrals, digital channels, and partnerships.
- Explain product features, benefits, eligibility, and documentation requirements to customers.
- Achieve assigned sales targets on a monthly and quarterly basis.
- Coordinate with credit, operations, and underwriting teams for smooth loan processing.
- Maintain accurate sales records, customer data, and MIS reports.
- Build and maintain long-term customer relationships to ensure repeat business.
- Stay updated on BFSI products, market trends, and competitor offerings.
- Ensure compliance with company policies and regulatory guidelines during sales activities.
Required Qualifications
- Graduate in any discipline (MBA preferred for Manager role)
- 1–6 years of experience in BFSI, retail sales, or fintech product sales
- Experience in unsecured loans, personal loans, credit cards, or digital lending preferred
- Strong communication, negotiation, and interpersonal skills
- Target-driven mindset with customer-centric approach
Preferred Skills
- Field sales and channel sales experience
- Knowledge of loan documentation and basic credit processes
- Ability to work in a fast-paced, target-oriented environment
What We Offer
- Fixed salary + attractive incentives
- Growth opportunities in BFSI / fintech sector
- Training and skill development programs
- Supportive and performance-driven work culture
Function: Sales & Business DevelopmentLocation: As per company requirementEmployment Type: Full-Time Role Overview The Sales Officer / Sales Manager (BFSI / Retail) will be responsible for driving...
Department: Risk, Compliance & Operations
Location: As per company requirement
Employment Type: Full-Time | Leadership Role
Role Overview
The VP / Head of Broker Alliance will be responsible for building, managing, and scaling strategic broker partnerships and B2B alliances. This role focuses on driving business growth through channel partnerships, strengthening broker relationships, and expanding the company’s distribution network.
Key Responsibilities
- Develop and execute the broker alliance and partnership strategy aligned with business goals.
- Identify, onboard, and manage key broker partners, channel partners, and institutional alliances.
- Build strong long-term B2B relationships to drive consistent deal flow and revenue growth.
- Design broker engagement models, incentive structures, and performance frameworks.
- Collaborate with internal teams (credit, risk, operations, product, and compliance) to ensure smooth partner onboarding and deal execution.
- Monitor broker performance, market trends, and competitive landscape.
- Lead negotiations, partnership agreements, and commercial discussions.
- Represent the organization in industry events, partner meets, and strategic forums.
- Build, mentor, and lead a high-performing alliance and business development team.
Required Qualifications
- Bachelor’s degree in Business Administration, Marketing, Finance, or related field
- 10–15+ years of experience in sales, business development, or channel partnerships
- Proven track record in building and scaling broker or channel alliances
- Strong understanding of B2B sales models and partnership-driven growth
- Excellent leadership, negotiation, and stakeholder management skills
Preferred Skills
- Experience in financial services, fintech, NBFC, real estate, or capital markets
- Strong market network with brokers, intermediaries, and corporate partners
- Strategic thinking with execution-focused mindset
What We Offer
- Leadership role with high strategic impact
- Competitive compensation and performance-linked incentives
- Opportunity to shape and scale national alliance strategy
- Collaborative and growth-oriented work culture
Department: Risk, Compliance & OperationsLocation: As per company requirementEmployment Type: Full-Time | Leadership Role Role Overview The VP / Head of Broker Alliance will be responsible for bui...
Role Overview
The Head – Client Due Diligence (CDD) is responsible for overseeing end-to-end client onboarding, due diligence, and regulatory verification processes. This role ensures that all clients are onboarded in compliance with applicable regulations, internal risk policies, and industry best practices, while effectively managing fraud, AML, and reputational risks.
Key Responsibilities
- Lead and manage the client onboarding and due diligence framework across the organization.
- Ensure compliance with regulatory requirements prescribed by authorities such as SEBI and RBI, as applicable to the business.
- Oversee KYC, AML, PMLA checks, and enhanced due diligence (EDD) for high-risk clients.
- Approve or escalate high-risk and complex client profiles based on risk assessment.
- Develop, update, and implement CDD/EDD policies, SOPs, and risk-based onboarding procedures.
- Monitor regulatory changes and ensure timely implementation within onboarding processes.
- Coordinate with compliance, legal, risk, sales, and operations teams for smooth onboarding.
- Handle regulatory audits, inspections, and internal reviews related to client due diligence.
- Build and mentor a high-performing due diligence and onboarding team.
Required Qualifications
- Bachelor’s degree in Finance, Law, Business Administration, or related field
- 8–12+ years of experience in client due diligence, compliance, AML, or risk management
- Strong understanding of KYC, AML, PMLA, and regulatory onboarding requirements
- Proven leadership experience in managing teams and complex client structures
- Excellent analytical, decision-making, and stakeholder management skills
Preferred Skills
- Experience in NBFC, fintech, banking, capital markets, or financial services
- Exposure to high-risk client onboarding and regulatory interactions
- Strong documentation, reporting, and audit-handling capabilities
Why Join Us
- Strategic leadership role with high visibility
- Opportunity to strengthen governance and risk culture
- Competitive compensation and growth opportunities
Role Overview The Head – Client Due Diligence (CDD) is responsible for overseeing end-to-end client onboarding, due diligence, and regulatory verification processes. This role ensures that all clien...
Role Overview
The Compliance Officer is responsible for ensuring that the organization complies with all applicable regulatory requirements, including those prescribed by SEBI, and adheres strictly to internal company policies and procedures. This role plays a critical part in safeguarding the organization from legal, regulatory, and reputational risks.
Key Responsibilities
- Monitor and ensure compliance with regulatory frameworks, guidelines, and circulars issued by SEBI and other relevant authorities.
- Develop, implement, and update internal compliance policies, SOPs, and control mechanisms.
- Conduct regular compliance audits and risk assessments to identify gaps and corrective actions.
- Act as a liaison between regulatory bodies and internal departments.
- Ensure timely regulatory filings, disclosures, and reporting.
- Provide compliance training and guidance to employees across departments.
- Track regulatory changes and assess their impact on business operations.
- Support internal and external audits and handle regulatory inspections.
Required Qualifications
- Bachelor’s degree in Law, Finance, Business Administration, or a related field
- Proven experience in regulatory compliance (financial services preferred)
- Strong knowledge of SEBI regulations and compliance standards
- High attention to detail and strong ethical judgment
- Excellent documentation and communication skills
Preferred Skills
- Experience in NBFC, fintech, or capital markets
- Familiarity with AML/KYC norms
- Ability to interpret regulatory texts and implement controls effectively
Role Overview The Compliance Officer is responsible for ensuring that the organization complies with all applicable regulatory requirements, including those prescribed by SEBI, and adheres strictly to...
Role Overview
We are seeking an experienced Credit Manager – Risk and Compliance to lead credit assessment, risk mitigation, and regulatory compliance functions. The ideal candidate will play a key role in strengthening our credit portfolio, ensuring sound credit decisions and adherence to internal policies and external regulations.
Key Responsibilities
- Evaluate credit applications and assess creditworthiness using financial analysis, risk scoring, and data insights.
- Establish and maintain credit policies, guidelines, and risk appetite frameworks.
- Monitor portfolio performance and identify early warning indicators of credit deterioration.
- Ensure compliance with RBI regulations, KYC/AML norms, and internal audit requirements.
- Collaborate with sales, underwriting, operations, and legal teams to optimize credit decisions.
- Prepare risk reports and present findings to senior management.
- Support internal and external audits, and implement corrective measures where needed.
- Drive continuous improvement in credit risk models and compliance processes.
Required Qualifications
✔ Bachelor’s degree in Finance, Economics, Business Administration, or related field
✔ 4–8 years experience in credit risk, credit underwriting, or compliance (preferably in fintech, NBFC or banking)
✔ Strong understanding of credit risk frameworks and regulatory compliance
✔ Excellent analytical, communication, and decision-making skills
✔ Proficiency in credit scoring tools and financial statement analysis
Preferred Skills
🌟 Experience with risk modeling and portfolio analytics
🌟 Knowledge of RBI regulations and lending compliance standards
🌟 Leadership experience in managing credit teams
What We Offer
✨ Competitive salary & performance incentives
✨ Health insurance and benefits package
✨ Learning & development opportunities
✨ A collaborative and high-growth work environment
How to Apply
📩 Send your resume to careers@mahadevx.com
Subject Line: Credit Manager – Risk and Compliance Application
Role Overview We are seeking an experienced Credit Manager – Risk and Compliance to lead credit assessment, risk mitigation, and regulatory compliance functions. The ideal candidate will play a key ...